Terms & conditions

These Terms govern

  • the use of Carbon Fingerprint®, and,
  • any other related Agreement or legal relationship with the Owner in a legally binding way. Capitalized words are defined in the relevant dedicated section of this document.

The User must read this document carefully.

Nothing in these Terms creates any relationship of employment, agency, or partnership between the involved parties.

Carbon Fingerprint® is provided by:

Carbon Fingerprint Limited (registered number 13427941)
Metal Box Factory

30 Great Guildford Street



Owner contact email: hello@addvert.org

"Carbon Fingerprint®" refers to

  • this website, including its subdomains and any other website through which the Owner makes its Service available;
  • applications for mobile, tablet and other smart device systems;
  • the Application Program Interfaces (API);
  • the Carbon Fingerprint® calculator;
  • the Service;
  • any applications, sample and content files, source code, scripts, instruction sets or software included as part of the Service, as well as any related documentation;



The Carbon Fingerprint® calculator has been produced on a best efforts basis. The conversion factors used in the Carbon Fingerprint® calculator come from a variety of sources including New Perspectives On Internet Electricity Use In 2030, Anders S.G Andrae - June 3, 2020 (essay), Google Page Speed Insights, Electricity Map, built by Tomorrow, Her Majesty’s Department of Climate Change and Energy (UK), the US Department of Energy (DOE), The European Commission, International Energy Agency and the Green Web Foundation. Owner has taken reasonable care to ensure the information is accurate, but cannot be held liable for any errors or omissions.

Carbon Fingerprint uses YouTube API Services to perform a carbon calculation. The YouTube Terms of Service can be found here (https://www.youtube.com/t/terms).


In the calculation the Owner calculates the User’s carbon emissions and assigns the User a corresponding number of trees to be planted with respect to the necessary volume of carbon to be sequestered. Tree planting projects are will be conducted by Eden Reforestation Projects, or an appropriate replacement or substitute (decided upon at the Owner's absolute discretion) (the Offsetting Partner).

The Owner with its offsetting partners will use best its reasonable endeavours to ensure that the correct environmental project, chosen by the User, is subscribed to with its Offsetting Partner and that the chosen project is carried out.

Other Offsets

Availability of carbon credits on projects do can change over time. In the unlikely event that carbon credits are no longer available on for the particular project the User has purchased, the Owner will ensure use its reasonable efforts to procure that the appropriate relevant equivalent amount of carbon dioxide is offset through an alternative project of the same type (i.e. renewable energy, or improved energy efficiency), which has at least the samea substantially similar verification or quality standard, and will be of the same general type of project (i.e. renewable energy, or improved energy efficiency).

The Owner will use its reasonable efforts to group carbon credit orders together where possible, and purchase and retire verified carbon credits. This is will be done periodically. The Owner only chooses projects run by ® which meet the international standards specified in the project descriptions.


Unless otherwise specified, the termTerms of use detailed in this section apply generally when using Carbon Fingerprint®.

Single or additional conditions of use or access may apply in specific scenarios and in such cases are additionally indicated within this document.

By using the Owner's site and Carbon Fingerprint®, the User confirms that it accepts these Terms and that it agrees to comply with them.

If the User does not agree to these Terms, it must not use the Owner's site.

Although the Owner makes reasonable efforts to update the information on the Owner's site, it makes no representations, warranties or guarantees, whether express or implied, that the content on its site is accurate, complete or up to date.

The Owner recommends that all Users print a copy of these Terms for future reference.

By using Carbon Fingerprint®, Users confirm to meet the following requirements:

  • There are no restrictions for Users in terms of being Consumers or Business Users;

There are other terms that may apply to you

The Terms refer to the following additional terms of the Owner, which also apply to Users of our site:

We may make changes to these terms

The Owner amends these Terms from time to time. Every time the User wishes to use our site, the User should check these Terms to ensure it understands the terms that apply at that time. 

We may make changes to our site

The Owner may update and change its site from time to time to reflect changes to its products, Users' needs and its business priorities.

Site access

The Owner does not represent or warrant that content available on or through Its site is appropriate for use or available in other locations.

Account registration

To use the Service Users must provide the required data and information via the type form provided [on the Owner's website] and email correspondence in an accurate complete and truthful manner.

Failure to do so will may cause the User to prevent access to the unavailability of the Service until such time as the required data and information has been provided.

If the User chooses, or is provided with, a user identification code, password or any other piece of information as part of the Owner's security procedures, the User must treat such information as confidential. The User must not disclose it to any third party.

The Owner has the right to disable any user identification code or password, whether chosen by the User or allocated by the Owner, at any time, if in the Owner's reasonable opinion the User has failed to comply with any of the provisions of these Terms.

If the User know or suspect that its personal information, user identification code or password has been violated, unduly disclosed or stolen it must promptly notify 

Users are required to immediately and unambiguously inform the Owner via the contact details indicated in this document, if they think become aware that their personal information, access credentials or personal data, may have been violated, unduly disclosed or stolen (for example, due to a data privacy/ cybersecurity breach).

Account termination

Users can terminate their account and stop using the Service at any time by doing the following:

  • By directly contacting the Owner at the contact details provided in this document and providing written notice. The Owner will then terminate the User's account as soon as reasonably possible.

Account suspension and deletion

The Owner reserves the right, at its sole discretion, to suspend or delete at any time and without notice, User accounts which it deems inappropriate, offensive or in violation of any of these Terms.

The suspension or deletion of User accounts in accordance with these Terms shall not entitle Users to any claims for compensation, damages or reimbursement.

The suspension or deletion of accounts due to causes attributable to the User does not exempt the User from paying any applicable fees or prices which have been incurred and are payable in accordance with these Terms.

Acceptable use

Carbon Fingerprint® and the Service may only be used within the scope of what they are provided for,In accordance with under these Terms and applicable law.

Users are solely responsible for making sure that their use of Carbon Fingerprint® and/or the Service does not violates no any Term of this agreement, any applicable law or , regulations or any third-party rights.

Therefore, the Owner reserves the right to take any appropriate measure it deems reasonably necessary to protect its legitimate interests including (but not limited to) by denying Users access to Carbon Fingerprint® or the Service, terminating contractsthis agreement, reporting any misconduct performed through Carbon Fingerprint® or the Service to the competent authorities – such as judicial or administrative authorities - whenever Users engage or are suspected to engage in any of the following activitieshave or are reasonably likely to (in each case, in the reasonable opinion of the Owner):

  • violate laws, regulations and/or these Terms;
  • infringe any third-party rights;
  • considerably materially impair the Owner’s legitimate interests;
  • offend cause damage to the reputation of the Owner (either directly or indirectly or any third party.

The Owner is the owner or licensee of all Intellectual Property Rights in its site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

The User may print off one copy, and may download extracts, of any page(s) from the Owner’s site for their personal use and may draw the attention of others within their organisation to content posted on our site.

The User must not modify the paper or digital copies of any materials they have printed off or downloaded in any way, and must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

The Owner’s status (and that of any identified contributors) as the authors of content on the Owner’s site must always be acknowledged (except where the content is user-generated).

The User must not use any part of the content on the Owner’s site for commercial purposes without obtaining a licence to do so from the Owner or our licensors.

If the User prints off, copies, downloads, shares or reposts any part of the Owner’s site in breach of these Terms, the User’s right to use the Owner’s site will cease immediately and the User must, at our option, return or destroy any copies of the materials it has made.

No text or data mining, or web scraping

The User shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to the Owner’s site or any services provided via, or in relation to, the Owner’s site. This includes using (or permitting, authorising or attempting the use of):

  • Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the site or any data, content, information or services accessed via the same.
  • Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

The provisions in this section should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).

This section shall not apply insofar as (but only to the extent that) the Owner is unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to it.

[This site[, its content and any services provided in relation to the same] [is OR are] only targeted to, and intended for use by, individuals located in UK, Europe, United States (each, a Permitted Territory). By continuing to access, view or make use of this site [and any related content and services], you hereby warrant and represent to us that you are located in a Permitted Territory. [If you are not located in a Permitted Territory, you must immediately discontinue use of this Website [and any related content and services].]]

This website may include information and materials uploaded by other Users, including to social media pages, video-sharing sites, bulletin boards and chat rooms. This information and these materials have not been verified or approved by the Owner. The views expressed by other users on our site do not represent the Owner's views or values.


Paid Products

Some of the Products provided by Carbon Fingerprint®, as part of the Service, are provided on the basis of an additional paymentfee.

The relevant fees, duration and conditions applicable to the purchase of such Products are described below and in the dedicated sections of Carbon Fingerprint®.

To purchase Products, the User must provide the required data and information via the type form provided [on the Owner's website] and email correspondence in an accurate, complete and truthful manner and select the desired Product.

Product description

Prices, descriptions or availability of Products are outlined detailed in the respective sections of Carbon Fingerprint® and are subject to change without notice.

While Products on Carbon Fingerprint® are presented with the greatest technical accuracy technically that is reasonably possible, any representation of those Products on Carbon Fingerprint® through any means (including, as the case may be, graphic material, images, colors, sounds) is for reference only and implies no warranty as to the characteristics or condition of the purchased Product.

The characteristics of the chosen Product will be outlined during the purchasing process.

Purchasing process

Any All steps taken from choosing a Product to completion of the order submission form part of the purchasing process.

The purchasing process includes these steps:

  • Users must choose the desired Product and verify their purchase selection.
  • After having reviewed the information displayed in the purchase selection, Users may place the order by submitting it.

Order submission

When the User submits an order, the following applies:

  • The submission of an order determines contract conclusion and therefore creates for the User the obligation to pay the price, taxes and possible further fees and expenses, as specified on the order page.
  • In any case where the purchased Product requires further active input from the User, (for example,such as the provision of personal information or data, specifications or special wishes, the order submission creates an obligation for the User to cooperate fully and in good faith accordinglywith the User to provide that further input.
  • Upon submission of the order, Users will receive a receipt confirming that the order has been received.

All notifications related to the described purchasing process s(for example, order confirmations and email verifications) shall be sent to the email address provided by the User for such purposes.


Users are informed during the purchasing process and before order submission, about any fees, taxes and costs (including, if any, delivery costs) that they will be charged in order to use the Service.

Prices on Carbon Fingerprint® are displayed:

  • Either exclusive or inclusive of any applicable fees, taxes and costs, depending on the section the User is browsing.

Minimum subscription

Methods of payment

Information related to accepted payment methods are made available during the purchasing process.

Some payment methods may only be available subject to additional conditions or fees. In such cases related information can be found in the dedicated section of Carbon Fingerprint®.

All payments are independently processed through third-party services. Therefore, Carbon Fingerprint® does not collect any payment information – such as credit card details – but only receives a notification once the payment has been successfully completed.

If payment through the available methods fail or is refused by the payment service provider, the Owner shall be under no obligation to fulfil the purchase order and shall have no liabliluty whatsoever for any failure or defect in the payment method procedure. Any All possible costs or fees resulting from the failed or refused payment shall be borne by the User.

Retention of usage rights

Users do not acquire any rights to use the purchased Product until the total purchase price is has been received by the Owner in cleared funds to its designated bank account.


Performance of Sservices

The purchased Sservice shall be performed or made available within the timeframe specified on Carbon Fingerprint® or as communicated before within the relevant order submission.

Contract duration


Subscriptions allow Users to receive a Product continuously or regularly over a determined period of time.

Paid subscriptions begin on the day the payment for the relevant Product is received by the Owner in cleared funds to its designated bank account.

In order to maintain subscriptions, Users must pay the required recurring subscription fee in a timely manneas specified on Carbon Fingerprint®r. Failure to do so may cause result in Sservice interruption or suspensions.

Termination of open-ended subscriptions

Open-ended subscriptions may be terminated at any time by sending a clear and unambiguouswritten termination notice to the Owner using the contact details provided in this document clearly stating that the User wishes to terminate one or more open-ended subscriptions as specified. Terminations shall take effect 30 calendar days after from the date on which the notice of termination has beenis received by the Owner. Any such termination shall remove any all rights of the User to use the purchased Product, including but not limited to the Carbon Fingerprint® accreditation.

User rights

Right of withdrawal

Unless exceptions apply, the User may be eligible to withdraw from the an agreement to use a specified Product contract within the period specified below (generally 14 days), for any reason and without justification. Users can learn more about the withdrawal conditions within this section.

Who the right of withdrawal applies to

Unless any applicable exception is mentioned below, Users who are European Consumers are granted a statutory cancellation right under EU rules, to withdraw from contracts entered into online (distance contracts) within the specified period applicable to their case, for any reason and without justification.

Users that do not fit this qualification, cannot benefit from the rights described in this sectionStatutory rights of cancellation shall be assessed by the User on a case-by-case/ jurisdiction-by-jurisdiction basis.

Exercising the right of withdrawal

To exercise their right of withdrawal, Users must send to the Owner an unequivocal written statement of their intention to withdraw from the contract.

To this end, Users may must use the model withdrawal formWithdrawal Form Notice  available set out from inwithin the “definitions” section of this document. Users are, however, free to express their intention to withdraw from the contract by making an unequivocal statement in any other suitable way. In order to meet the deadline within which they can exercise such right, Users must send the withdrawal noticeWithdrawal Form Notice  before the withdrawal period expires.

When does the withdrawal period expire?

  • Regarding the purchase of a serviceService, the withdrawal period expires 14 days after the day that the contract is entered into, unless the User has waived the withdrawal right.

Effects of withdrawal

Users who correctly withdraw from a contract by issuing a Withdrawal Form Notice within the specified period of 14 days will be reimbursed by the Owner for all payments made toreceived by the Owner in relation to the specific Service and/ or Product purchased under that contract, includincluding, if any, those covering the costs of delivery. The Owner shall have no liability whatsoever for any costs incurred by the User in relation to the contract outside of the withdrawal period and shall not be required to reimburse any such costs to the User.

However, any additional costs resulting from the choice of a particular delivery method other than the least expensive type of standard delivery offered by the Owner, will not be reimbursed.

Such Bona fide reimbursements under this section shall be made by the Owner without undue delay and, in any event, no later than 14 21 calendar days from the datey on which the Owner is informed of the User’s decision to withdraw from the contractreceives the Withdrawal Form Notice. Unless otherwise agreed with the User, such reimbursements will be made using the same means of payment as used to process the initial transactioncontract payment. In any event, the User shall not incur any costs or fees as a result of such reimbursement.

…on the purchase of services

Where a User exercises the right of withdrawal after having requested that the service be performed before the withdrawal period expires, the User shall pay to the Owner an amount which is in proportion to the part of service provided.

Such payment shall be calculated based on the fee contractually agreed upon, and be proportional to the part of service provided until the time the User withdraws, compared with the full coverage of the contract.


Money-back-guarantee for unsatisfactory Sservices

Without prejudice to any applicable statutory rights, the Owner grants Users the right to cancel the purchase of a Sservice they are unsatisfied with, and obtain a refund, within 15 days from the day on which the contract was entered into.

The Owner shall refund the price of the Product purchased using the same payment method as the original transaction.

In order to make use of this right, Users must send a written n unambiguous notice to the Owner. While a motivation is not required, Users are kindly asked to specifying the reason why that they are claiming the money-back-guarantee.

Upon receipt of such written notice, the Owner will verify that all conditions applicable to the money-back-guarantee are fulfilled and, if so, refund the purchase price paid by the User for the relevant Service. In this case, Users will no longer have access to the purchased Sservice or be allowed to use the Carbon Fingerprint® accreditation on any of their assets or channels relating to parts of the Service for which they have requested a refund.

Liability and indemnification

EU Users


The User agrees to indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners and employees harmless from and against any claim or demand — including but not limited to lawyer's professional fees and costs — made by any third party due to or in relation with any culpable use of or connection to the Service, violation of these Terms, infringement of any third-party rights or statutory provision by the User or its affiliates, officers, directors, agents, co-branders, partners and employees to the extent allowed by applicable law.

Limitation of liability

Unless otherwise explicitly stated and without prejudice to applicable statutory product liability provisions, Users shall have no right to claim damages against the Owner (or any natural or legal person acting on its behalf).

This does not apply to damages to life, health or physical integrity, damages resulting from the breach of an essential contractual obligation such as any obligation strictly necessary to achieve the purpose of the contract, and/or damages resulting from intent or gross negligence, as long as Carbon Fingerprint® has been appropriately and correctly used by the User.

Unless damages have been caused by way of intent or gross negligence, or they affect life, health or physical integrity, the Owner shall only be liable to the extent of typical and foreseeable damages at the moment the contract was entered into.


Carbon Fingerprint® disclaims all liability for the quality, content, nature, or reliability of sites accessible by hyperlink from the website, or sites linking to the website.  The linked sites are not under the control of Carbon Fingerprint® and Carbon Fingerprint® shall not be responsible for the content of any linked site or any link contained in a linked site, or any review, changes, or updates to such sites. The inclusion of any link does not imply any affiliation, endorsement or adoption by Carbon Fingerprint® of a linked site or any information contained therein.  When leaving the website for another site, the User should be aware that these Terms of Use no longer govern, and therefore the User should review the applicable terms and policies, including privacy and data-gathering practices, of that other site.  Carbon Fingerprint® disclaims all liability for content of websites linking to or framing the Site.

The User may link to the Owner’s home page, provided the User does so in a way that is fair and legal and does not damage the Owner’s reputation or take advantage of it. The User must not establish a link in such a way as to suggest any form of association, approval or endorsement on the Owner’s part where none exists. The User must not establish a link to the Owner’s site in any website that is not owned by the User. The Owner’s site must not be framed on any other site, nor may the User create a link to any part of the Owner’s site other than the home page. The Owner reserves the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to link to or make any use of content on our site other than that set out above, please contact 

Electronic Communication (E-mail)

The Internet is a universally accessible medium. Ordinary E-mail messages sent over the Internet are neither confidential nor secure. They may be viewed by third parties, lost, intercepted or altered. E-mails may circulate across national borders, even if both sender and recipient are located in the same country. The User is therefore recommended to communicate with Carbon Fingerprint® by using a secure channel if such channel is provided by Carbon Fingerprint®.  In no event should the User use ordinary E-mail to transmit personal or confidential information such as any account related data. Carbon Fingerprint® shall not be liable to the User or anybody else for any damages incurred in connection with any messages sent to Carbon Fingerprint® or to other users of the website using ordinary E-mail or any other electronic messaging system. The User is responsible for configuring their information technology, computer programmes and platform to access the Owner's site. The User should use their own virus protection software.

Australian Users

Limitation of liability

Nothing in these Terms excludes, restricts or modifies any guarantee, condition, warranty, right or remedy which the User may have under the Competition and Consumer Act 2010 (Cth) or any similar State and Territory legislation and which cannot be excluded, restricted or modified (non-excludable right). To the fullest extent permitted by law, our liability to the User, including liability for a breach of a non-excludable right and liability which is not otherwise excluded under these Terms of Use, is limited, at the Owner’s sole discretion, to the re-performance of the services or the payment of the cost of having the services supplied again.

US Users

Disclaimer of Warranties

Carbon Fingerprint® is provided strictly on an “as is” and “as available” basis. Use of the Service is at Users’ own risk. To the maximum extent permitted by applicable law, the Owner expressly disclaims all conditions, representations, and warranties — whether express, implied, statutory or otherwise, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No advice or information, whether oral or written, obtained by userUser from ownerOwner or through the Service will create any warranty not expressly stated herein.

Without limiting the foregoing, the Owner, its subsidiaries, affiliates, licensors, officers, directors, agents, co-branders, partners, suppliers and employees do not warrant that the content is accurate, reliable or correct; that the Service will meet Users’ requirements; that the Service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at userUsers own risk and userUsers shall be solely responsible for any damage to Users’ computer system or mobile device or loss of data that results from such download or Users’ use of the Service.

The Owner does not warrant, endorse, guarantee, or assume responsibility for any productProduct or serviceService advertised or offered by a third party through the Service or any hyperlinked website or service, and the Owner shall not be a party to or in any way monitor any transaction between Users and third-party providers of products or services.

The Service may become inaccessible or it may not function properly with Users’ web browser, mobile device, and/or operating system. The ownerOwner cannot be held liable for any perceived or actual damages arising from Service content, operation, or use of this Service.

Federal law, some states, and otherSome jurisdictions may , do not allow the exclusion and limitations of certain implied warranties. The above exclusions may not apply to Users. This aAgreement gives Users specific legal rights, and Users may also have other rights which vary from state jurisdiction to jurisdictionto state. The disclaimers and exclusions under this agreement shall not apply to the extent prohibited by applicable law.

Limitations of liability

  • The Owner does not exclude or limit in any way its liability to the User where it would be unlawful to do so. This includes liability for death or personal injury caused by the Owner's negligence or the negligence of the Owner's employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

To the maximum extent permitted by applicable law, in no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable to the User (whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with) to the User for

  • any indirect, punitive, incidental, special, consequential or exemplary loss or damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service; and
  • any damage or, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or User account or the information contained therein;
  • any errors, mistakes, or inaccuracies of content;
  • personal injury or property damage, of any nature whatsoever, resulting from User access to or use of the Service;
  • any unauthorized access to or use of the Owner’s secure servers and/or any and all personal information stored therein;
  • any business interruption or cessation of transmission to or from the Service;
  • any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service;
  • any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or
  • the defamatory, offensive, or illegal conduct of any User or third party. 

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

  • In no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount paid by User to the Owner hereunder in the preceding 12 months, or the period of duration of this agreement between the Owner and User, whichever is shorter.

This limitation of liability section shall apply to the fullest extent permitted by law in the applicable jurisdiction whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if company has been advised of the possibility of such damage.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore the above limitations or exclusions may not apply to User. The termTerms give User specific legal rights, and User may also have other rights which vary from jurisdiction to jurisdiction. The disclaimers, exclusions, and limitations of liability under the termTerms shall not apply to the extent prohibited by applicable law.


The User agrees to defend, indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees harmless from and against any and all claims or demands, damages, obligations, losses, liabilities, costs or debt, and expenses, including, but not limited to, legal fees and expenses, arising from

  • User’s use of and access to the Service, including any data or content transmitted or received by User;
  • User’s violation of these termTerms, including, but not limited to, User’s breach of any of the representations and warranties set forth in these terms;
  • User’s violation of any third-party rights, including, but not limited to, any right of privacy or intellectual property rights;
  • User’s violation of any statutory law, rule, or regulation;
  • any content that is submitted from User’s account, including third party access with User’s unique username, password or other security measure, if applicable, including, but not limited to, misleading, false, or inaccurate information;
  • User’s willful misconduct; or
  • statutory provision by User or its affiliates, officers, directors, agents, co-branders, partners, suppliers and employees to the extent allowed by applicable law.

Common provisions

No Waiver

The Owner’s failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.

Service interruption

To ensure the best possible serviceService level, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately.

Within the limits of law, the Owner may also decide to suspend or terminate the Service altogether. If the Service is terminated, the Owner will cooperate with Users to enable them to withdraw Personal Data or information in accordance with applicable law.

Additionally, the Service might not be available due to reasons outside the Owner’s reasonable control, such as events of “force majeure” (eg. labour actions, infrastructural breakdowns, epidemics, pandemics, or blackouts, and analogous catastrophic events etc).

Service reselling

Users may not under any circumstances reproduce, duplicate, copy, sell, resell or exploit any portion of Carbon Fingerprint® and of its Service without the Owner’s express prior written permission, granted either directly or through a legitimate reselling program.

Privacy policy

To learn more about the use of their Personal Data, Users may refer to the privacy policy of Carbon Fingerprint®.

Intellectual property rights

Without prejudice to any more specific provision of these Terms, aAny Intellectual Property Rights, such as copyrights, trademark rights, patent rights and design rightsarising and/ or created related in relation to Carbon Fingerprint® are the exclusive property of and shall vest absolutely In the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property.


All trademarks — nominal or figurative — and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with Carbon Fingerprint® are, and remain, the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.

The “Carbon Fingerprint” phrase Wordmark and Llogo are trademarks of the Owner and may not be used in connection with any other productProduct or service that is not that of the Owner in any manner that is likely to cause confusion among its customers, or in any manner disparages the Owner, unless permission is granted by an authorised employee of the Owner.

Any use of the Carbon Fingerprint® Llogo or phrase Wordmark by a User may only be used on the digital asset/s or channel/s, such as a website, social media channel or page, or email for which the User has subscribed to offset with the Owner. The Llogo or phrase Wordmark may not be used on any other digital assets or channels owned by the User that which have not been officially "offset" using Carbon Fingerprint®, unless expressly permitted in writing by an authorised employee of the Owner.

Users are not permitted to distribute the Carbon Fingerprint® accreditation to third parties unless otherwise agreed in writing by an authorised employee of the Owner or if it is distributed as is reasonably necessary for the purpose of embedding or using it on the permitted digital asset/s or channel/s, such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies.


The material and information contained within this website or provided by the Owner are for the User’s personal use and may not be distributed or used for commercial purposes.

All content included on this website, including but not limited to text, graphics, logos, button icons, images, and software, is the property of the Owner or its content suppliers (as applicable) and protected by UK and international copyright laws. Any use, including, but not limited to, the reproduction, modification, distribution, transmission, republication, display or performance of the content on this site is strictly prohibited.

Changes to these Terms

The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes.

Such changes will only affect the relationship with the User for the future.

The continued use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service. Failure to accept the revised Terms, may entitle either party to terminate the Agreement.

The applicable previous version will govern the relationship prior to the User's acceptance. The User can obtain any previous version from the Owner.

If required by applicable law, the Owner will specify the date by which the modified Terms will enter into force.

Assignment of contract

The Owner reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the User’s legitimate interests into account. Provisions regarding changes of these Terms will apply accordingly.

Users may not assign or transfer their rights or obligations under these Terms in any way, without the prior written permission of the Owner.


All communications relating to the use of Carbon Fingerprint® must be sent using the contact information stated in this document.


Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

US Users

Any such invalid or unenforceable provision will be interpreted, construed and reformed to the extent reasonably required to render it valid, enforceable and consistent with its original intent. 

Entire agreement 

These Terms constitute the entire Agreement between Users and the Owner with respect to the subject matter hereof, and supersede all other communications, including but not limited to all prior agreements, between the parties with respect to such subject matter. These Terms will be enforced to the fullest extent permitted by law.

EU Users

Should any provision of these Terms be or be deemed void, invalid or unenforceable, the parties shall do their best to find, in an amicable way, an agreement on valid and enforceable provisions thereby substituting the void, invalid or unenforceable parts.

In case of failure to do so, the void, invalid or unenforceable provisions shall be replaced by the applicable statutory provisions, if so permitted or stated under the applicable law.

Without prejudice to the above, the nullity, invalidity or the impossibility to enforce a particular provision of these Terms shall not nullify the entire Agreement, unless the severed provisions are essential to the Agreement, or of such importance that the parties would not have entered into the contract if they had known that the provision would not be valid, or in cases where the remaining provisions would translate into an unacceptable hardship on any of the parties.

Governing law

These Terms are governed by the law of the place where the Owner is based, as disclosed in the relevant section of this document, without regard to conflict of laws principles.

If you are a UserFor all Users, please note that these Terms, their subject matter and their formation, are governed by English law and the courts of England and Wales shall have exclusive jurisdiction.

If you are a business, these Terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law and the courts of England and Wales shall have exclusive jurisdiction.

Exception for European Consumers

However, regardless of the above, if the User qualifies as a European Consumer and has their habitual residence in a country where the law provides for a higher consumer protection standard, such higher standards shall prevail.

Venue of jurisdiction

The exclusive competence to decide on any controversy resulting from or connected to these Terms lies with the courts of the place where the Owner is based, as displayed in the relevant section of this document.

Exception for European Consumers

The above does not apply to any Users that qualify as European Consumers, nor to Consumers based in Switzerland, Norway or Iceland.

Dispute resolution

Amicable dispute resolution

Users may bring any disputes to the Owner who will try to resolve them amicably.

While Users' right to take legal action shall always remain unaffected, in the event of any controversy regarding the use of Carbon Fingerprint® or the Service, Users are kindly asked to contact the Owner at the contact details provided in this document.

The User may submit the complaint including a brief description and if applicable, the details of the related order, purchase, or account, to the Owner’s email address specified in this document.

The Owner will process the complaint without undue delay and within 21 days of receiving it.

Online dispute resolution for Consumers

The European Commission has established an online platform for alternative dispute resolutions that facilitates an out-of-court method for solving any dispute related to and stemming from online sale and service contracts.

As a result, any European Consumer can use such platform for resolving any dispute stemming from contracts which have been entered into online. The platform is available at the following link.

Definitions and legal references

Carbon Fingerprint® (or this Application)

The property that enables the provision of the Service, including the Owner's website.


Any legally binding or contractual relationship between the Owner and the User, governed by these Terms.

Business User

Any User that does not qualify as a Consumer.


Any User qualifying as a natural person who accesses goods or services for personal use, or more generally, acts for purposes outside their trade, business, craft or profession.

European (or Europe)

Applies where a User is physically present or has their registered offices within the EU, regardless of nationality.

Example Withdrawal Form Notice

Addressed to:

Carbon Fingerprint Limited

Unit 429, 30 Great Guildford St, London, SE1 0HS


I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods/for the provision of the following serviceService:

_____________________________________________ (insert a description of the goods/serviceServices that are subject to the respective withdrawal)

  • Ordered on: _____________________________________________ (insert the date)
  • Received on: _____________________________________________ (insert the date)
  • Name of consumer(s):_____________________________________________
  • Address of consumer(s):_____________________________________________
  • Date: _____________________________________________

(sign if this form is notified on paper)

Intellectual Property Rights

Means: patents, utility models, rights to inventions, copyright and neighbouring and related rights, moral rights, trademarks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets) and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.


[Insert logo]

Owner (or We)

Indicates the natural person(s) or legal entity that provides Carbon Fingerprint® and/or the Service to Users.


A good or serviceService available for purchase through Carbon Fingerprint®, such as e.g. physical goods, digital files, software, booking services etc.

The sale of Products may be part of the Service.


The serviceService provided by Carbon Fingerprint® as described in these Terms and on Carbon Fingerprint®.


All provisions applicable to the use of Carbon Fingerprint® and/or the Service as described in this document, including any other related documents or agreements, and as updated from time to time.

User (or You)

Indicates any natural person or legal entity using Carbon Fingerprint®.


"Carbon Fingerprint"


Any User qualifying as a natural person who accesses goods or services for personal use, or more generally, acts for purposes outside their trade, business, craft or profession.

Acceptable use

What's in these terms?

This acceptable use policy sets out the content standards that apply when you upload content to our site, make contact with other users on our site, link to our site, or interact with our site in any other way,


  1. Who we are and how to contact us
  2. By using our site you accept these terms
  3. Other terms that may apply to you
  4. Change to the terms of this policy
  5. Prohibited uses
  6. Interactive services
  7. Content standards
  8. Breach of this policy
  9. How this contract can be transferred
  10. Which country’s laws apply to any disputes?

Who we are and how to contact us

Carbon Fingerprint

https://www.carbonfingerprint.io and https://app.carbonfingerprint.io are sites operated by Carbon Fingerprint Ltd ("We"). We are registered in England and Wales under company number 13427941 and have our registered office at 3 Park Square East, Leeds, England, LS1 2NE. Our main trading address  Unit 429, 30 Great Guildford Street, Borough, SE210HS.

To contact us, please email hello@carbonfingerprint.io.

By using our site you accept these terms

By using our site, you confirm that you accept the terms of this policy and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

Our website terms and conditions also apply to your use of our site.

We may make changes to the terms of this policy

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. 

Prohibited uses

You may not use our site:

You also agree:

Interactive services

We may from time to time provide interactive services on our site, including, without limitation:

(interactive services.)

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not. 

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them. 

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

We do not store terrorist content.

Content standards

These content standards apply to any and all material which you contribute to our site (Contribution), and to any interactive services associated with it. 

The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

We will determine, in our discretion, whether a Contribution breaches the Content Standards.

A Contribution must:

A Contribution must not:

For the avoidance of doubt, for any Contribution in the form of video content:

Breach of this policy

When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.  

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

How this contract can be transferred

We can transfer our rights and obligations under these terms to any third party, provided this does not adversely affect your rights under these terms.

Which country's laws apply to any disputes?

If you are a consumer, please note that the terms of this policy, its subject matter and its formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, the terms of this policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.